All our dog beds are made in the UK

"My dogs absolutely love their new beds and because they are waterproof they are so easy to clean. 3 very happy dogs!!!"

Victoria, Oxfordshire




Delivery Policy & Pricing Structure

All our Dog Beds are will be dispatched directly to you as soon as payment has cleared our bank account.  We will deliver your product within 7 to 10 days of placing your order to the address provided when you checkout.

As our website has been restocking for the last few months we will deliver your dog beds to you free of charge.  Our normal delivery is as follows:


  • Free Delivery for orders over £39 to UK Mainland
  • Orders under £39 to UK Mainland Delivery £4.50
  • Offshore / Ireland / Europe Delivery £5.00


After Sales Policy

We hope that you never have to refer to this policy as we want you to be more than just satisfied with any and all products that you purchase from our website - we want you to be delighted ! Why ? Because if you are more than happy with our products and service, we think you might just recommend us to others and we would love that !

However we also understand that sometimes people change their mind, or may feel there is a problem with one of our products. If this is the case and you wish to cancel your order, please follow the procedures below so that we can help resolve the situation as quickly as possible.
 

  • You must tell us via email using our Contact Us form. Please specify exactly what the goods were and when they were purchased, giving full details of the defect or any other reason for return.
     
  • If you send goods to us without following this procedure, we may not be able to process your refund successfully due to insufficient information.
     
  • If you wish to cancel your order after we have dispatched the goods, you must return them to us within 7 days in the same condition in which you received them. You are responsible for the cost of sending them back unless the item is faulty.
     
  • We cannot refund your money if the goods have been used or damaged after receipt.
     
  • Please note that you are responsible for the cost of returning the goods, and we will refund your money within 30 days minus the original delivery charge, unless damaged, faulty or mistakenly shipped goods are received.
     
  • If you cancel before we have sent the goods, we will refund to you the price of the goods and the cost of delivery, if any.